Privacy Policy

Apex Rolfes is committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.

Information We Collect

We may collect personal information including, but not limited to:

• Full name
• Contact details (email address and telephone number)
• Delivery and billing addresses
• Payment-related information (processed securely via third-party providers)
• Website usage data and browsing behaviour via cookies

Purpose of Collection

Personal information is collected and processed for the purposes of:

• Processing and fulfilling orders
• Managing deliveries and returns
• Communicating order updates and service notices
• Improving website functionality and customer experience
• Complying with legal and regulatory obligations

We do not sell personal information to third parties.

Sharing of Information

We may share personal information with trusted third-party service providers, including payment processors, courier companies, and IT service providers, solely for the purpose of delivering our services. These parties are required to process information securely and in accordance with POPIA.

Marketing Communications

Customers may receive transactional communications related to their orders. Marketing communications will only be sent where consent has been provided. You may unsubscribe from marketing emails at any time using the link provided in each communication.

Data Security

We implement appropriate technical and organisational measures, including SSL encryption and secure servers, to protect personal information against unauthorised access, loss, or misuse.

Cookies

Our website uses cookies to enhance user experience and analyse website performance. For more information, please refer to our Cookie Policy.

Your Rights

You have the right to:

• Access and correct your personal information
• Request deletion of your personal data where legally permissible
• Object to the processing of your information for marketing purposes

Complaints may be directed to the Information Regulator of South Africa.

Changes to This Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.

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