Terms & Conditions
These Terms and Conditions govern your access to and use of the Apex Rolfes website, including all content, products, and services made available through the site. By accessing, browsing, or purchasing from this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must refrain from using this website or placing any orders.
Introduction
Apex Rolfes operates this website for the purpose of providing information and selling art, craft, and related products. These Terms and Conditions apply to all users of the site, including browsers, customers, and account holders. Additional policies referenced on this page form part of these Terms and Conditions.
Use of Website
General Use
You may browse our website and use its features for lawful purposes only. You agree not to misuse the site, infringe on intellectual property, or attempt to interfere with its security or functionality or use the site in any way that infringes the rights of Apex Rolfes or third parties. We reserve the right to restrict or terminate access to the website where misuse is identified.
Orders & Payment
All orders placed through this website are subject to acceptance and availability. Orders are only confirmed once full payment has been received. Apex Rolfes reserves the right to cancel or refuse any order in cases of pricing errors, stock limitations, suspected fraud, or technical issues. Prices are displayed in South African Rand (ZAR) and include VAT where applicable, unless stated otherwise.
Product Availability
Product availability is subject to change without notice. While we make every effort to ensure that stock levels are accurately reflected, real-time availability cannot be guaranteed. If a product becomes unavailable after an order is placed, we will contact you to arrange a suitable replacement or issue a refund.
Shipping & Delivery
Delivery is handled via third-party courier services. Estimated delivery times are provided for guidance only and are not guaranteed. Apex Rolfes is not responsible for delays caused by couriers, incorrect delivery information supplied by the customer, or circumstances beyond our reasonable control. Full delivery terms are outlined in our Shipping Policy. See our Shipping Policy for full details.
Returns & Exchanges
Returns are accepted in accordance with our Returns Policy and the Consumer Protection Act. Products may be returned within 14 days of receipt provided they are unused, in original packaging, and in a resalable condition. Refunds or exchanges are processed after inspection of returned items. Certain products may be excluded from return for hygiene or safety reasons. Our Returns Policy may be viewed here.
Intellectual Property
All content on this website, including text, images, product descriptions, logos, and branding, is the intellectual property of Apex Rolfes or its licensors. No material may be reproduced, distributed, or used for commercial purposes without prior written consent.
Privacy & Data Use
Personal information is collected and processed in accordance with our Privacy Policy and Cookie Policy, and in compliance with the Protection of Personal Information Act (POPIA). Information may be shared with trusted third parties such as payment processors and couriers solely for the purpose of fulfilling orders and providing services.
Limitation of Liability
To the fullest extent permitted by law, Apex Rolfes shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products. Nothing in these Terms limits liability where such limitation is prohibited under the Consumer Protection Act, including liability for gross negligence or wilful misconduct.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website or related transactions shall be subject to the exclusive jurisdiction of South African courts.
Amendments
Apex Rolfes reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on this page, and continued use of the website constitutes acceptance of the revised terms.
Contact Information
For any questions regarding these Terms and Conditions, please contact:
Email: sales@apexrolfes.com
Telephone: 011 608 4678
